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RIA Customer Support

Warranty Policy and Requests

Order Tracking / Order Not Received

How do I cancel my order?

Can I edit or add anything to my order?

How can I upgrade my shipping?

What do I do if I receive the wrong item in my order?

How do I make a return?

Logging in to Your RIA Order Account

Manage My Order

Prescription RX Program

Prescription Options

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Trying Our Sunglasses

International Shipping

Wholesale & Bulk Orders

Discounts

Shipping & Order Information

Changing Lenses & Adjusting Temples/Nose Piece

Sizing and Style

Where are your products made?

Care Instructions

Are your lenses UV protective?

Are your lenses polarized?

What do you recommend for golf?

What lenses do you recommend for outdoor tennis and pickleball?

What lenses do you recommend for indoor racquet sports?

What do you recommend for impact safety?

Why does Court HD+ / Golf HD+ look blue?

What does lens category mean?

Lens FAQs

How do I choose between your frame styles?

Are the lenses interchangeable/replaceable?

How much do your frames weigh?

What are your frames made from?

Frame FAQs

I would like to order additional lenses for my frame - where can I find those?

I need to replace my existing lenses; what should I do?

I lost my Reflex key tool. Can I order a new one?

I lost my nosepiece for Model One. Can I order a replacement?

I lost my protective case. Can I order a new one?

I lost my eyewear pouch. Can I order a new one?

Do you offer replacement rubber sleeves for Model One?

Replacement Parts and Accessories

Product Information

Returns & Exchanges

Refunds

Returns, Exchanges & Refunds

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Gift Cards/ Store Credit

Why Did You Charge Me Sales Tax

Payments Information

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