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Shipping & Order Information

Shipping

We ship within the U.S. and Canada. RIA customers in the U.S. are eligible for free standard USPS shipping on orders over $100. Please allow 1 business day for order processing. Once your order has shipped, it will generally be delivered between 4-6

International Shipping

We are currently only offering international shipping to Canada. All shipping, duties and taxes are calculated at checkout. Please note that all international shipping, taxes/VAT, duties, and customs fees are non-refundable and will not be refunded i

Trying Our Sunglasses

At the moment, we are almost exclusively direct-to-consumer from our online shop. That is why we offer free shipping and free 30-day returns (U.S.) so you can try our eyewear at home risk-free. If our sunglasses aren't for you, we pay for you to send

Changes & Cancellations

We are not able to change an order after it has been placed. In the event a change needs to be made, please cancel your order and place a new order with the correct items. We can cancel orders up to 3 pm EST each day, Monday to Friday. If your order

Order Tracking / Order Not Received

Order tracking is in your order confirmation email and can be accessed here. Please allow up to 2 business days to receive your shipping confirmation once the carrier has picked up and scanned in your package. If you still haven't received the item i

Logging in to Your RIA Order Account

You can log in to your RIA account to see current/previous orders here.

Wholesale & Bulk Orders

For wholesale inquiries, please fill out the form here and the RIA team member for your region will contact you shortly with pricing and more information. For bulk order inquiries, please fill out the form here and a RIA team member will contact you

Discounts

RIA rarely offers deals, coupons, or promo codes. We have priced our products in a way that our Italian-engineered frame designs, ZEISS lenses, and premium finishes give the maximum amount of value to the customer. First-time customers can unlock a $